Terms of Service

By accessing, browsing, or using the POSTGENZ website (postgenz.com) and/or purchasing any products or custom prints from us, you signify your full agreement to be bound by these Terms of Service, along with our incorporated Privacy Policy, Refund & Replacement Policy, and Shipping Policy.

To place an order or create an account, you must have the legal capacity to enter into a binding contract under applicable law (at least 18 years of age in India or with the verified consent and supervision of a legal guardian). If you do not agree with any part of these terms, you must discontinue use of the website immediately.

When interacting with POSTGENZ, you agree to provide truthful, accurate, and current personal, billing, and shipping details. You are solely responsible for maintaining the confidentiality of your account credentials, passwords, and sessions.

The following activities are strictly prohibited on POSTGENZ:

• Engaging in fraudulent transactions, deceptive practices, or impersonating any individual, entity, or brand.
• Harassment, abusive communication, defamatory statements, or discriminatory behavior toward our team, creators, or fellow customers.
• Uploading or propagating malicious software, worms, trojans, ransomware, or code designed to disrupt platform integrity.
• Unauthorised harvesting, scraping, crawling, or systematic data extraction of user or catalog information.
• Attempting to probe, scan, bypass, or compromise the platform's security mechanisms, firewalls, or payment infrastructure.

We reserve the absolute right to suspend, restrict, or terminate account access and cancel orders where fraudulent activity or misuse is suspected.

Website Intellectual Property: All original artwork, graphics, branding, typography, site design, UI elements, and curated product presentations on POSTGENZ are protected by copyright, trademark, and intellectual property laws. You may not commercially reproduce, duplicate, resell, redistribute, or exploit any protected website assets without our prior express written permission.

Custom Uploads & User Submissions: For custom prints, photo strips, retro prints, or personalized artwork, you represent and warrant that you own or possess the necessary rights, licenses, and permissions to reproduce the images, photographs, or graphics you submit. Reviews, comments, and customer feedback must be truthful, constructive, and lawful.

External Services & Third-Party Integrations: POSTGENZ may feature links or integrations with external third-party payment gateways (e.g., Razorpay, UPI providers) and courier tracking systems. These services maintain their own independent terms of service and privacy practices. We encourage you to review their respective policies prior to engagement.

Product availability, specifications, descriptions, and pricing are subject to continuous update without prior notice. While we endeavor to maintain complete accuracy across all listings, occasional typographical errors, inaccuracies, or omissions relating to pricing, dimensions, or promotional discounts may occur.

In the event that an item is ordered at an erroneously published price or incorrect specification, we reserve the right to correct the error and promptly contact the customer to confirm the revised details or provide a full cancellation and refund.

POSTGENZ strives for continuous uptime but does not guarantee that the website or its services will be uninterrupted, continuous, or completely error-free at all times due to scheduled maintenance, server upgrades, or external network circumstances.

Limitations of liability outlined under these terms apply strictly to the fullest extent permitted by applicable Indian law. Nothing in these Terms shall limit or exclude statutory, non-waivable consumer rights and protections guaranteed to purchasers under the Consumer Protection Act, 2019.

Liability for unlawful submissions, copyright infringement stemming from customer-provided artwork, or intentional misuse of the website shall be determined under the relevant provisions of applicable law.

Governing Law & Jurisdiction: These terms, and any dispute arising from or related to the purchase of products or use of POSTGENZ, shall be governed by and construed in accordance with the laws of the Republic of India. Customers retain full access to legally competent courts and consumer dispute forums.

Severability: If any provision of these Terms is deemed invalid, void, or unenforceable by a court of competent jurisdiction, that specific provision shall be severed, and the validity and enforceability of the remaining provisions shall continue in full force and effect.

Amendments: Updated terms will be published directly on this page along with their effective date. Continued usage of POSTGENZ after revisions signifies acceptance of the modified Terms of Service.